Wooten Gear
Returns and the guarantee, in plain English.
We build these to take a beating. If they ever let you down, we make it right, fast, and without the runaround.
30-day money-back
Wear them, wash them, put them through a real shift. If they are not the best work sock you own within 30 days, email support@wootengear.com with your order number and we will refund you in full. No restocking fees.
1,000-Shift Guarantee
If a pair blows out or wears through before 1,000 shifts, we will replace it free. Just email support@wootengear.com a photo of the worn pair. You do not need to mail anything back.
How to start a return or a claim
Email support@wootengear.com with your order number and what went wrong. We answer every email within one business day.
When you get your money
Once your refund is approved, it goes back to your original payment method within 5 to 10 business days, depending on your bank.